2. Returns

Returns are accepted only,

• 2.1. If there is a mismatch in the Size/dimension with comparison to the ordered materials/products.
• 2.2. If Wrong materials/products/colours were sent from the ordered list of items.
• 2.3. If tampered materials/products were received.
• 2.4. If Defective items/malfunctioning materials/products are received.
• 2.5. If Materials/products are missing as per the manufacturer's product manual (Valid only for products/ materials which are sold in package by the manufacturer along with a user manual)
• All shipping and other replacement charges shall be borne and incurred by the Vendor / Manufacturer, if any or above conditions are satisfied.
• In case, the seller does not have the replacement product, he can provide the refund to the buyer and buyer shall be obligated to accept the refund in lieu of replacement.
• Replacements will be done within 3-7 days of time (within Haldwani, expect more days for out of station) from receipt of goods at the vendor / manufacturer facility and solely depends upon the availability of the materials/products.
• We will schedule the process of pickup on acceptance your request for returns from our vendors / manufacturers.
• Please go to the replacement option for replacements, with your order-id, date of material receipt and reasons for replacement within 24 hours of receipt of materials / items.

3. Returns are NOT accepted if

Vyapari Deal will only use personal information collected from this site for the purpose of communication back to individuals who contact us via the site.

• Material / Product is used and tampered after received
• Product is not installed according to user manual and results in damage / malfunctioning.
• Not notified within 24 hours on receipt of delivery to replacement option.
• Partial Returns / Leftovers are not accepted. (Scenario: 1 Ton TMT unused out of 5 tons purchased are not valid for Returns).

4. Cancellations

WHEN CANCELLATIONS ARE ACCEPTED?
• Ordered materials are NOT in transit from the vendors / sellers / manufacturer.

WHEN CANCELLATIONS ARE NOT ACCEPTED?
• Ordered materials/products are sourced by the vendors after buyer placing an order.
• Ordered materials/products are In-Transit.
• Shipment at buyer door steps cannot be cancelled for any reasons, other than mentioned in the returns above.